Shipping policy
Each HealingMind1111 item is made to order especially for you. Because your item is created after your order is placed, please allow time for both production and shipping.
Processing & Production
Orders are typically sent into production shortly after they are placed. Production times may vary depending on the item, availability, and order volume.
Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Estimated Delivery
Delivery times vary depending on your location, carrier, and shipping method selected at checkout. Estimated delivery dates shown at checkout are estimates and are not guaranteed.
Please keep in mind that carrier delays, holidays, weather, or other circumstances outside of our control may occasionally affect delivery times.
Shipping Costs
Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.
Incorrect Shipping Addresses
Please carefully review your shipping address before submitting your order. If you notice an error, contact us as soon as possible at hello.healingmind1111@gmail.com. Because orders may enter production quickly, we cannot guarantee that an address can be changed once an order has been submitted.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or incorrect—or you experience an issue with delivery—please contact us at hello.healingmind1111@gmail.com with your order number and details about the issue. We’ll work with you to determine the best next step.
Questions?
We’re happy to help. Contact us at hello.healingmind1111@gmail.com with any shipping questions.